Customer Experience and Event Specialist

About The Role

We are seeking a highly organized, creative individual to help create and build experiential marketing exhibits, plan and execute high-impact customer training events that elevate the NXP brand, and deliver exceptional experiences. This role requires a strategic thinker with strong project management skills, a passion for technology, and the ability to collaborate across diverse teams.

Key Responsibilities

• Manage and build immersive experience exhibits that showcase NXP’s technology in engaging and innovative ways, enhancing brand storytelling and customer engagement.
• Oversee global logistics for demo and marketing material shipments.
• Maintain and optimize databases to streamline global demo requests and reporting.
• Develop comprehensive event briefs and project timelines aligned with strategic goals
• Plan and manage all event logistics, including venue selection, contract negotiation, catering, entertainment, transportation, and on‑site execution.
• Coordinate cross‑functional collaboration with Sales, Product, Program Management, Creative, MarCom, PR, Social Media, Web, Procurement, Finance, and Legal teams.
• Manage vendor relationships, contracts, and invoice processing.
• Create and deliver planning presentations and post‑event reports.

Qualifications

• Bachelor or Masters Degree in Marketing, Communications, Business, or a related field.
• 4+ years of experience in brand experience marketing or event planning, roles is a plus.
• Familiarity with tech industry events and product demo coordination is a plus.
• Adaptable to a fast‑paced changing environment
• Proven ability to manage multiple projects simultaneously under tight deadlines.
• Excellent communication and presentation abilities.
• Proficient with MS Office applications (Excel, PowerPoint, Word) and event database systems
• Experience working in a cross‑functional, global environment.
• Available to travel and manage on‑site event projects; lifting of heavy equipment is necessary, execute experience projects with high ethical standards in alignment with NXP policies