Customer Marketing Manager (m/w/d)

Customer Marketing Manager (m/w/d)

CooperVision – Join to apply for the Customer Marketing Manager (m/w/d) role.

Job Description

Job title: Customer Marketing Manager

Department: Marketing

Location: Darmstadt, Germany (3 days office / 2 work from home)

Working Hours: Monday - Friday

A brighter future awaits you. CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.

Job Summary

• Take on the professional and disciplinary leadership of our Customer Marketing Team.
• Collaborate closely with Key Account Managers to manage two of our most important major customers and develop tailored marketing solutions.
• Create compelling presentations for key accounts, incorporating market analyses and study results, and present them professionally.
• Develop annual joint business plans in close coordination with our partners, oversee the implementation of agreed measures, and assume budget responsibility for your area.
• Act as the primary point of contact for the Lead Key Account Manager, prioritizing projects and ensuring smooth collaboration.
• Contribute actively to the leadership circle for the DACH market and guide the strategic direction of your team.
• Work on international projects as part of your daily responsibilities, collaborating closely with English‑speaking colleagues.
• Develop creative initiatives to strengthen the contact lens category in everyday optical practice.
• Serve as the “Insights Champion”, analyzing market and consumer data, deriving actionable recommendations, and ensuring all relevant functions are informed.
• Coordinate collaboration with external agencies and partners to successfully deliver projects.

Knowledge, Skills And Abilities

• Completed Masters degree / Diploma in marketing, business administration, or a related field.
• Several years of practical experience in B2B and B2C marketing, brand marketing, or product management.
• Leadership experience and enthusiasm for developing and motivating a team.
• Strong communication and presentation skills.
• Ability to develop compelling commercial arguments and category stories, as well as manage multiple projects simultaneously.
• Creativity and customer focus, with experience in POS and digital strategies within 360° campaigns.
• Experience in FMCG or consumer health is an advantage.
• Proficiency in MS Office.
• Fluent German and English skills (written and spoken).
• Passion for contact lenses.

What we offer

You’ll receive competitive compensation and a fantastic benefits package! We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours. We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.

What you can expect

As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering an inclusive culture is and how different perspectives add value and contribute to our success. If you like what you see, take the first step towards your Brighter Future and apply today! All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.

Please view our careers page at to view all other opportunities.