CUSTOMER SERVICE FOR NATIONAL CORPORATE CUSTOMERS (M/F/D)

CUSTOMER SERVICE FOR NATIONAL CORPORATE CUSTOMERS (M/F/D)

Since its foundation by Frederick the Great 260 years ago, the Royal Porcelain Manufactory Berlin has stood for handmade luxury, style-defining design and enduring values. In the tradition of the finest European craftsmanship, exclusive porcelain of timeless aesthetics has been created in our manufactory in Berlin's Tiergarten since 1763, which has been included in international design collections and is coveted all over the world.

We are innovative by tradition. We have been part of art and culture for 260 years. In an open and trusting working atmosphere, we offer you the opportunity to use your creative freedom responsibly.

WHAT YOU CAN EXPECT

• An innovative environment at the continuously expanding company KPM Berlin with diverse perspectives
• Attractive products that inspire end customers, cooperation partners and ourselves every day anew
• Exciting insights into the finest European craftsmanship
• Quick decision-making processes thanks to flat hierarchies and an open working atmosphere
• Collaboration in a motivated and committed team in which initiative and the introduction of own ideas are welcome
• Very good transport links
• Working time accounts that offer a certain amount of flexibility and compensation in the event of low utilization
• 2 days off on Christmas Eve and New Year's Eve
• Intensive training including welcome package
• Attractive discounts on the company's products and services
• 30 days of vacation
• Employer-funded pension scheme

THE TASKS INCLUDE IN PARTICULAR

• Preparation, calculation, and tracking of quotations, as well as complete order processing, including scheduling and monitoring
• Performing the interface function between corporate customers, production, and painting to ensure smooth processes
• Conducting sales talks and actively approaching, advising, and supporting national corporate clients
• Participation in the planning, development, and implementation of acquisition and sales measures, in particular mailings, sales campaigns, and events
• Monitoring incoming payments and assisting with the processing of reminders in close coordination with financial accounting
• Processing, coordinating, and following up on complaints to ensure high customer satisfaction

THE FOLLOWING QUALITIES DISTINGUISH YOU

• Service orientation and enjoyment in dealing with customers
• Very good written and spoken German, English skills desirable
• Friendly nature and ability to work in a team
• Structured, meticulous, and reliable approach to work
• Confident use of common office applications (Microsoft)
• Initial experience with merchandise management systems (e.g., NAV) is an advantage.

INTERESTED?

Then we look forward to receiving your complete online application in PDF format up to a maximum of 5 MB, including your salary expectations and earliest possible starting date. Please send your application documents to: