Customer Service Specialist (m/f/d) for Scandinavia

Overview

Join to apply for the Customer Service Specialist (m/f/d) for Scandinavia role at Parts Europe .

As the first point of contact via phone or e-mail for our B2B customers in the Scandinavian countries (Denmark, Sweden, Norway), you will support them with orders and deliveries and work to provide the best possible service. You will also accept orders by phone and e-mail and process them in our ERP system. Servicing our already registered dealers is your focus, while you may also help to win new customers and interest them in a cooperation with Parts Europe.

Responsibilities

• Be the first point of contact via phone or e-mail for B2B customers in Denmark, Sweden, and Norway.
• Provide competent support for questions related to orders and deliveries; assist customers in the best possible way.
• Accept orders by phone and e-mail and process them in the ERP system.
• Service existing dealers and contribute to acquiring new customers and interest in a cooperation with Parts Europe.

You bring along

• First professional experience in customer service, customer support, internal sales, or similar.
• Interest in motorcycles, ATV/UTV, bicycles, and related products is a plus.
• Professional level of English (written and spoken) is mandatory; fluent in at least one other Nordic language (e.g., Danish, Swedish, Norwegian).
• Open-minded, communicative, and with strong service and customer orientation.
• Proficient in MS Office and experienced with an ERP system.

What we offer

• Secure job in a consistently growing company
• Multinational team of more than 300 colleagues from 48 countries and a collaborative environment in the Powersports industry
• Flexible working times (full and part time), modern equipment, and the option to work remotely
• Onboarding and support for new employees
• Regular employee events, excursions, guided motorcycle tours, and special sales events
• Company bike leasing and a job ticket for regional public transport
• Company health management with health days, check-ups, and fitness-related benefits

Are YOU interested? We look forward to receiving your application. If you click on "JOIN OUR TEAM!" you will be redirected to our applicant portal where you can upload your documents.