Customer Success Strategy & Digital Journey Manager (f/m/d)

We help frontline operations reach a higher standard of execution by making compliance the backbone of how teams onboard, train, and work day to day. Our customers operate in logistics, manufacturing, food production, and other environments where precision and consistency matter, and our next stage of growth is a scalable, data-driven post-sale motion that reinforces operational excellence across their sites.

We’re now building the next generation of our post-sale setup: a scalable, data-driven Customer Success motion that works because the system is strong, not because people work harder.

We’re hiring a Customer Success Strategy & Digital Journey Manager . Your mandate is clear: you own the digital customer journey and the future of our CS motion. Alongside this, you also oversee our SMB / Scaled segment, which serves as the first environment where you design, test, and refine these journeys before rolling them out more broadly.