Customer Support | $40/hr Remote

About Crossing Hurdles

At Crossing Hurdles, we work as a referral partner. We refer candidates to our partner that collaborates with world’s leading AI research labs to build and train cutting-edge AI models.

Position: Customer Support - Audio Generalist Evaluator Expert

Type: Hourly Contract (Remote)
Compensation: $35 - $40/hour
Location: Remote
Duration: Flexible (10–40 hrs/week, 1-2 months, extension feasible)

Requirements

• Strong writing and critical thinking skills.
• Familiarity with ChatGPT or similar tools for personal decision-making or hobbies / general interests
• Strong attention to detail and ability to follow precise guidelines
• Breaking down complex concepts into well-crafted text
• Prior teaching or research experience is an advantage, though not mandatory

Role (Training support will be provided)

• Design and Optimize Prompts - Create detailed audio prompts with multiple constraints and instructions.
• Define and Document Evaluation Standards - Establish high-level expectations for correct responses in general audio consumer contexts, and develop comprehensive rubric.
• Conduct Model Testing and Grading - Run prompts through models and assess preliminary outputs against expectations.
• Support Benchmarking and Quality Assurance - Collaborate in QA review processes to ensure prompt tasks and rubrics meet rigor, maintaining consistency and reliability before integration into official benchmarks.

Application Process

• Upload resume
• Participate in AI interview (10 min)
• Written task might be allocated
• Submit form