Customer Support Specialist- Energy – Italian Speaker (m/f/d)

Customer Support Specialist- Energy – Italian Speaker (m/f/d)

Location

Berlin

Start

• Callcenteragent/in

About the Role

For one of our international clients operating in the renewable energy sector, Adecco is looking for an Energy Support Specialist – Italian Speaker (m/f/d) to join the Residential Energy support team in Berlin.

You will work in an international environment and provide high‑quality customer support for innovative energy solutions.

Your Responsibilities

• Provide professional customer support via phone and written channels
• Assist customers with Residential Energy products and inquiries
• Accurately document cases and interactions in the CRM system
• Collaborate closely with internal teams to resolve customer issues
• Prioritize and elevate support cases when required

Your Profile

• Strong communication skills and a customer‑focused mindset
• Ability to multitask in a fast‑paced environment
• Strong interest in renewable energy and technology
• Previous experience in customer support is an advantage

If you are interested in this opportunity, we look forward to receiving your application.

Kindly include your availability and language skills in your application.

Our Adecco team will review your profile and get back to you as soon as possible.