Customer Training Manager with fitness experience (m / f / d) - North or East of France

Your daily workout

Are you passionate about directly engaging with customers and supporting them with EGYM products? Do you thrive in a fast-paced, international environment where customer satisfaction is paramount? Then join us as a Customer Training Manager (m / f / d) in either North or East France and play a pivotal role alongside a colleague in ensuring our customers maximize their use of EGYM solutions. Take your chance and apply now!

• Main Point of Contact : You lead customers through their EGYM journey, providing expert guidance on both hardware and software solutions
• Collaboration : You work closely with the regional sales manager to integrate and optimize products and concepts at customer sites
• Process Optimization : You analyze product usage in studios to derive actionable insights for optimizing client workflows
• Training and Consultation : You assess customer training needs and manage the consultative sales process, delivering comprehensive training sessions across the EGYM Ecosystem

Your fitness level

• Qualification : You have a degree or training in sport / exercise science, and / or specialized knowledge in physiotherapy
• Industry Experience : You have at least three years of experience in the fitness industry with a strong customer interaction background
• Ambition : You are ready to advance your career by representing innovative products that revolutionize the fitness industry
• Mobility : You are willing to travel at least 4 days per week
• Language skills : You are fluent in French and have a good command of English

Your training goal for your first 6 months

• Knowledge : You will acquire specialized knowledge independently and through team support to effectively manage your regional customer base
• Training Sessions : You will regularly attend training sessions with your colleagues, thereby getting to know the daily operations of a Customer Success Manager (m / f / d) at EGYM and successfully learning the different procedures for yourself
• Customer Management : You will participate in training sessions to understand the day-to-day responsibilities of a Customer Success Manager (m / f / d) at EGYM.
• Organization : You will master organization tools to efficiently manage your schedule and support customers effectively

The equipment we provide

• Culture : Join our successful team of innovation leaders in the fitness and health industry
• Fit & Healthy : Get a free Wellpass (formerly Gymlib) membership and get access to hundreds of sports and wellness activities at more than thousands of partners
• Compensation Package : Enjoy an attractive package including fixed salary plus commission, company car, laptop, mobile phone, and home office
• Growth Company : Be part of a fast-growing, and solid-financed German technology company aiming to lead the digital transformation within its industry
• Development : Develop your skills with varied, challenging tasks and regular feedback to benefit from a steep learning curve
• Discounts : Get a variety of great discounted offers, from fashion to leisure, through our employee benefits portal
• Health insurance : Benefit from our offered health insurance package, covering e.g., core or dental cover
• Work Life Balance : Enjoy 25 days of vacation per year, flexible working hours, and a hybrid working policy

Apply now with your documents (CV in English, earliest possible start date and salary expectations) and specify the job ID #1678. As we are an international recruiting team, please send us your CV in English.

Contact : Jana Fakesch

For more information :

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