Czech-speaking customer service advisor for Mobility Services (f/m/div.)

Overview

Czech-speaking customer service advisor for Mobility Services (f/m/div.)

Location

Berlin

Start

Job Description

Responsibilities

• You look after customers as a concierge service for the client BMW.
• You help customers in emergency situations and correspond with rescue coordination centers if necessary.
• You are responsible for research and information procurement.

Qualifications

• Personality: customer-oriented, strong communicator and responsible
• Working style: independent, conscientious, structured and service and solution-oriented
• Experience and know-how: enthusiastic about new technologies and customer service in the automotive sector, quick comprehension and skill in dealing with information technology
• Flexibility: 24/7 shifts
• Languages: Czech at a native level and good command of English

Additional Information

Have we piqued your interest? Then we look forward to receiving your application!

Your contact person for questions about the application process: Christoph Meier