DACH- Pre-Sales Manager

• To provide pre-sales support for all Hanwha CCTV product range. Assist the sales team in the specification of sales requirements and tender documents while working closely with the BDM and Technical Support. Listening to customers' needs & strengthen the team to support the customer.

Skills & Experience Requirements

• To provide a high level of pre-sales and technical support to our DACH customer base.
• To support the European sales organisations on product demonstrations and evaluations at customers' premises.
• To help existing channels with project design and dealing with specifications/quotations.
• To liaise with both Sales & European Technical departments to ensure product knowledge is fully up to date and awareness of all product deletions/end dates/new product dates to ensure up to date solutions are given to clients at all times.
• To provide detailed, accurate, and timely reporting on all pre-sales activities, product, and customer issues.
• To support incoming calls from distributors and channel customers.
• To follow up leads from CRM database or exhibitions.
• To follow up on marketing incentives or product promotions.
• To be a conduit between BDM and Technical support allowing a much more coordinated approach to customer interaction.
• To improve the management of our inbound calls.
• To follow up cold calls/new leads (new business generation) & pass qualified leads to Key Account Manager/BDM.
• To attend important project meetings with the European sales team.
• To provide on-site support at all levels.
• To manage loans (sample units).
• Any other ad-hoc duties as deemed necessary by the Country Manager.
• Extensive experience within a CCTV pre-sales and technical environment.
• Full working knowledge of CCTV products specifically in relation to IP product range.
• Full working knowledge of Visio/Cad or equivalent schematic drawing programmes.
• An Engineering Degree Level Education would be advantageous.
• PC Literate – Intermediate & Advanced ‘Microsoft Office’ skills to include Excel & PowerPoint.
• Excellent verbal and written communications skills.
• A desire to make a positive impact on the market and brand recognition.
• Ability to work both on own initiative and as a team player.
• Ability to develop strong and lasting relationships with both internal colleagues and external customers & partners.

Location : The jobholder is required to be at least 2 days per week at Hanwha Vision Europe Ltd, Koelner Strasse 10, 65760 Eschborn, Germany. Remaining time is working from home. The role may include extensive travel throughout the DACH region and travel outside of Germany may be required from time to time.

Apply : If you are interested in applying for this position, please contact the HR team via our careers e-mail address: to request a copy of the full Job Description, along with our application form. Hanwha Vision Europe Limited are an equal opportunities employer.