Danish Speaking - Customer Service - iGaming in Malta - Relocation Included

Stellenbeschreibung:

Danish Speaking - Customer Service - iGaming in Malta - Relocation Included

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This range is provided by Next Job Abroad. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Next Job Abroad is excited to offer a unique opportunity for a Danish Speaking Customer Service Representative in the flourishing iGaming industry located in beautiful Malta . This role is perfect for those who are passionate about customer support and want to contribute to an enjoyable gaming experience for our Danish-speaking clients. In this position, you will be responsible for handling inquiries, solving issues, and providing guidance to players, ensuring they receive the highest level of service.
With our relocation package included, you will have the chance to experience life in Malta while advancing your career in an international environment.
Responsibilities

Provide outstanding customer support to Danish-speaking users via live chat, email, and phone
Assist players with inquiries related to gaming accounts, promotions, and technical support
Resolve issues efficiently to ensure a positive customer experience
Maintain accurate records of customer interactions and transactions
Collaborate with other departments to enhance service delivery
Stay informed about our gaming products and industry developments to provide relevant information to customers

Requirements

Fluency in Danish and strong proficiency in English; additional languages are a bonus
Previous experience in customer service, preferably in the iGaming industry
Exceptional communication skills and a customer-oriented mindset
Ability to handle multiple tasks effectively in a busy environment
Strong problem-solving skills and a proactive approach to customer inquiries
Familiarity with CRM tools and customer service platforms is advantageous
Willingness to relocate to Malta and embrace new cultural experiences

Benefits

Career growth opportunities in a renowned iGaming company
International & diverse work environment
Competitive performance bonuses
Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
Hybrid working setup
Yearly salary €26.000 excluding bonuses.
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package (reviewed case by case)
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!