Data Center Engineering Operations Technician (m/f/d), DC Engineering and Facility Operations, [...]

Data Center Engineering Operations Technician (m/f/d), DC Engineering and Facility Operations, DCEO

The Data Center Engineering Operations Technician (EOT) is responsible for the delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems, etc.) within the data center environment in a specific location. The role requires a highly driven, self‑managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems.

This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues. The role is suited for someone who enjoys working in a hands‑on capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS’s, PDU’s, AHU’s, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Manager.

About AIS

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• Setting and maintaining the highest standards for safety and actively promoting a world‑class safety culture in all aspects of operational procedure.
• Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics.
• Enabling the operations organization to deliver 100% uptime on all customer supporting infrastructure.
• Collaborating effectively with internal and external stakeholders to deliver operational excellence for all AWS customers.
• Responsible for ensuring that the preventive maintenance of site‑critical facility infrastructure is planned and executed to the highest standards, in accordance with AWS procedures.
• In charge of facility monitoring & supervision (via BMS, PMS, walkthroughs, etc.).
• Participation in the successful delivery of build‑out and retrofit of Data Center infrastructure.
• Ensuring organizational capability to react & respond appropriately to any potential customer‑impacting event on any component of electrical or mechanical infrastructure.
• Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
• Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO.

Physical Requirements

• Work on a 24x7 schedule (where applicable).
• Work at heights and from ladders.
• Perform physical tasks during the shift.
• Work in a noisy environment with ear protection.

A day in the life

Your day will be dynamic and hands‑on, involving direct interaction with sophisticated electrical and mechanical infrastructure. You'll move between monitoring systems, conducting preventive maintenance, and responding to potential technical challenges. Expect to engage with advanced technologies like diesel generators, switchgear, uninterruptible power supplies, and building automation systems.

About the team

We are a collaborative and innovative group dedicated to maintaining world‑class data center infrastructure. Our team is committed to operational excellence, continuous improvement, and ensuring the highest standards of system reliability. We value technical expertise, proactive problem‑solving, and a strong commitment to safety.

Basic Qualifications

• High school or equivalent diploma.
• Knowledge of key electrical competencies and theory.

Preferred Qualifications

• Experience in data center engineering.
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls).

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.