Data Center Technician (m/f/d)

Data Center Technician (m/f/d)

Location: Frankfurt am Main, Hesse, Germany.

Responsibilities

• Install server racks and perform hardware break-fix on various components
• Troubleshoot network issues and respond to situations affecting operational stability
• Provide dedicated supervision for Partner Cloud Providers and external vendors
• Serve as the primary contact for internal customers (e.g., Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Partner Cloud Providers, Hardware Vendors, Contractors, Service Providers)
• Manage assigned trouble tickets and meet SLAs through a directed workflow; act as the first point of contact for hardware and technical issues
• Participate in on-call rotations and support scheduled maintenance and change management activities in the data center
• Work in a 24/7 shift rotation, including mornings, evenings, nights, weekends, and on-call duties

Qualifications

• High school diploma or equivalent and technical degree or certifications in IT, Computer Engineering, Computer Science, or related fields
• Basic knowledge of computer and server hardware, network hardware, and operating systems
• Experience troubleshooting server and network hardware
• Experience with Microsoft Office applications
• Experience managing work and priorities through a ticketing system and coordinating with Leads and Managers
• Strong written and verbal communication skills
• Knowledge of data center operations, including inventory management, hot/cold aisles, and physical security
• Understanding of data center safety and security best practices

Benefits

• 30 days holiday
• Working time account with full overtime compensation
• Attractive employee discounts with numerous top suppliers
• Permanent contact person during the entire process / assignment
• Valid work permit for Germany required for non-EU citizens

INTERESTED?

Then we look forward to receiving your convincing application including salary requirements and earliest starting date via our online portal.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Technology, Information and Internet