Data Center Technician (m/f/d)

Data Center Technician (m/f/d)

We are currently filling the following position for the world's largest e-commerce company.

YOUR TASKS

• Install server racks and perform hardware break-fix on various components
• Troubleshoot network issues and respond to situations affecting operational stability
• Provide dedicated supervision for Partner Cloud Providers and external vendors
• Serve as the primary contact for internal customers (e.g., Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Partner Cloud Providers, Hardware Vendors, Contractors, Service Providers)
• Manage assigned trouble tickets and meet SLAs through a directed workflow; act as the first point of contact for hardware and technical issues
• Participate in on‑call rotations and support scheduled maintenance and change management activities in the data center
• Work in a 24/7 shift rotation, including mornings, evenings, nights, weekends, and on‑call duties

Your Qualifications

• High school diploma or equivalent and technical degree or certifications in IT, Computer Engineering, Computer Science, or related fields
• Basic knowledge of computer and server hardware, network hardware, and operating systems
• Experience troubleshooting server and network hardware
• Experience with Microsoft Office applications
• Experience managing work and priorities through a ticketing system and coordinating with Leads and Managers
• Strong written and verbal communication skills
• Knowledge of data center operations, including inventory management, hot/cold aisles, and physical security
• Understanding of data center safety and security best practices

Benefits

• 30 days holiday
• Working time account with full overtime compensation
• Attractive employee discounts with numerous top suppliers
• Permanent contact person during the entire process / assignment
• Please be advised that a valid work permit for Germany is required for non‑EU citizens.

INTERESTED?

Then we look forward to receiving your convincing application including salary requirements and earliest starting date via our online portal.