Datacenter Shift Lead Technician/Datacenter Team Lead Tech

About Role

We are hiring an experienced Senior Data Center Technician to lead onsite technical operations, mentor junior technicians, and ensure smooth, scalable, and high-quality data center performance.

Key Responsibilities

• Act as the primary technical point of contact for incidents, escalations, and retrofits.
• Lead and mentor a team of data center technicians to deliver high-quality daily operations.
• Oversee server upgrades, OS provisioning, rebuilds, and troubleshooting of hardware, network, and Linux/Windows issues.
• Perform diagnostics and failure analysis, replace defective components, and ensure minimal downtime.
• Drive adherence to global workflows, safety standards, and operational best practices.
• Support documentation creation, process improvements, and automation initiatives.
• Ensure accurate cabling, labeling, grounding, and quality checks during deployments.
• Track server fleet health, investigate issues, and ensure SLA compliance.

Required Skills & Experience

• 8+ years of data center technician experience.
• Strong expertise in server hardware, diagnostics, IPMI, and component-level troubleshooting.
• Experience leading or mentoring technical teams.
• Hands-on experience with Windows Server, WinPE, Linux, and PXE services.
• Understanding of L1–L3 network troubleshooting.
• Scripting experience (PowerShell / Python / Bash) preferred.
• Certifications such as CompTIA A+, Server+, CCNA, MCP/MSCE are a strong advantage.
• Ability to work independently, handle physical tasks (lifting up to 50 lbs), and follow strict safety protocols.

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