Day Shift Technician, Critical Environment

Job Description

Shift Technician - Data Center (m/f/d)

The Shift Technician in the data center is responsible for monitoring, maintenance, and troubleshooting of the critical data center infrastructure during their shift. This position ensures the uninterrupted operation of all systems and responds promptly to technical disruptions and emergencies.

Main Tasks And Responsibilities

• Continuous monitoring of all critical data center infrastructures (power, cooling, electricity, fire protection)
• Conducting regular inspection rounds and documenting system statuses
• Responding to alarms and fault messages according to established procedures
• Performing initial diagnostics for technical problems and initiating appropriate measures
• Documentation of all incidents, measures, and completed work
• Support with planned maintenance work and infrastructure projects
• Ensuring compliance with security guidelines and access controls
• Communication with customers and external service providers during on-site deployments
• Processing support requests during the shift
• Handover of relevant information to subsequent shift teams

Requirements Profile

• Completed training in a technical profession (electrical engineering, IT systems electronics, mechatronics or comparable)
• Ideally first experience in data center environments or IT infrastructure
• Basic knowledge in power supply, climate technology, and network technologyUnderstanding of the importance of critical infrastructure and its high availability
• Technical problem-solving understanding and methodical approach
• Fluent in German good English
• Team player with independent working style
• Resilience and ability to act calmly in emergency situations
• Basic knowledge in the use of DCIM and ticketing systems

Additional Desirable Qualifications

• Initial experience with data center components such as UPS, HVAC systems, generators
• Basic knowledge of server and network hardware
• Understanding of security and compliance requirements in data centers
• Knowledge of MS Office and monitoring tools
• Class B driving license

Working Environment

• Shift work according to shift schedule (early/late/night)
• State-of-the-art data center environment with strict security and quality standards
• Team-oriented work in a technically demanding environment
• Opportunity for continuous education and professional development
• Responsible position with direct influence on the operational security of critical IT infrastructure

Additional Information

• Orientation: Comprehensive training on all systems and emergency procedures