Department Supervisor

Overview

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.

Responsibilities

• Lead, train, coach and develop associates in assigned department(s).
• Ensure excellent customer service and help customers locate merchandise.
• Contribute input into operational and merchandising decisions for store management and operations teams.
• Maintain strong product knowledge and understanding of store processes as applicable to department(s).

Qualifications

• Strong customer service and communication skills.
• Ability to train and develop staff; leadership experience preferred.
• Knowledge of store operations and merchandising best practices.
• Flexibility to work across multiple departments if required by store structure.

Employment type

Full-time

Location

Davenport, IA

Salary

$61,400.00 - $100,000.00 per year