Banking Operations Team Lead

We are seeking a passionate Banking Operations Team Lead to join our team. The successful candidate will be responsible for analyzing performance data and providing insights to improve overall performance, customer experience, and business engagement.

Key Responsibilities:

• Analyze performance data and extract insights to inform decision-making


• Create and lead a high-performing Banking Operations Team


• Cultivate strong relationships with stakeholders across various departments

1. Relevant experience in the German banking landscape


2. Extensive knowledge of Banking Operations processes, including data privacy requests, bereavement cases, power of attorney, payments, and customer data management


3. Advanced regulatory knowledge (including timelines and regulatory requirements)

lia Fluent language skills in German/EnglishPreferred qualifications include leadership experience change management process improvement skillsandperformance Management Coacheexperience