Digital Workplace Engineer - Endpoints / MDM

Digital Workplace Engineer - Endpoints / MDM

Join to apply for the Digital Workplace Engineer - Endpoints / MDM role at PPRO.

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth. Our diverse global team of 50+ nationalities across 10+ international locations is unified around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether.

The Digital Workplace team strives to enable every PPRO colleague to do their best work by providing a delightful, innovative, secure and frictionless technology experience. We are looking for a visionary and deeply technical engineer to define and manage our Unified Endpoint Management (UEM) architecture. You'll be the primary driver for secure, efficient endpoint experiences, leveraging solutions like Workspace ONE, Okta, Google Workspace, CrowdStrike, Microsoft Intune and Apple Business Manager. This role requires architectural expertise, hands‑on scripting skills and a strategic focus on security, compliance, and automation across the entire employee and device lifecycle.

Key Responsibilities

• Design, implement, and maintain PPRO’s UEM solution Omnissa (former VMware) Workspace ONE for all endpoints (macOS, Windows, iOS and Android), serving as the definitive subject matter expert.
• Work with stakeholders and the team to collect and analyse business requirements, prioritise the backlog, design and implement solutions.
• Design and implement PPRO application catalogue, ensuring good coverage and efficient access.
• Enable colleagues and PPRO partners to efficiently access PPRO information and services utilising BYOD solutions.
• Drive and perfect Zero Touch Deployment (ZTD) using Apple Business Manager (ABM) and Windows Autopilot for seamless employee onboarding.
• Leverage AI‑dedicated and agentic software engineering frameworks to develop complex automation scripts, manage configurations, and policies application.

Lifecycle, Compliance & Automation

• Refine the full device and employee lifecycle, from new hires to off‑boarding, leveraging Omnissa Intelligence to proactively manage our colleague device experience.
• Compliment PPRO’s Okta RBAC using Workspace ONE to tailor and configure applications and policies applicable to the colleagues needs.
• Work with the Security team to prioritise risk reduction measures which includes endpoint and application vulnerability management, data loss prevention (DLP), compliance with information security frameworks, including ISO 27001, DORA, and SOC2, ensuring consistent policy enforcement and audibility.
• Continue to refine and enhance Workspace ONE with key security technologies like Okta Device Trust and CrowdStrike Zero Trust Assessment (ZTA).
• Management of endpoint accounts and privileged access.
• Ensure comprehensive documentation is created and maintained for all architecture, configurations, and operational procedures.

Strategy & Team Empowerment

• Champion "what is next," identifying opportunities within existing and new PPRO technologies to continuously enhance the endpoint experience.
• Mentor, educate, and delegate suitable MDM responsibilities to team members, building internal expertise, momentum and passion within the Digital Workplace team.

Some of the technologies you’ll get to work with

• Collaboration tools: Google Workspace, Slack, Miro
• Omnissa (VMware) Workspace ONE
• Okta
• Atlassian (Jira, Service Desk, Confluence)
• Gemini
• AWS
• CrowdStrike

You’ll need to have

• Excellent proficiency in English, spoken and written.
• Experience: 4+ years in Endpoint Management or infrastructure software engineering.
• Software engineering background and mindset: not just writing scripts, but designing and implementing an infrastructure system that could produce all necessary scripts, automation and configuration.
• UEM Expertise: Deep architectural and administrative experience with Omnissa Workspace ONE suite or alternatives (Microsoft Intune, JAMF).

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