Director Account Management

EPAM is seeking an experienced Director of Account Management to join our team in Germany. This critical role involves managing and nurturing key client relationships within the Manufacturing and Automotive industry.
You will be responsible for driving revenue growth, profitability and client satisfaction across your portfolio while ensuring seamless project delivery in collaboration with our delivery teams. To be successful in this role, you must be fully fluent in German and have the flexibility to travel as needed.
RESPONSIBILITIES

• Develop and implement business strategies within the Manufacturing and Automotive sectors to help clients achieve their business goals
• Build and maintain strategic relationships with senior client stakeholders across multiple accounts
• Drive revenue growth by expanding existing client relationships and securing new business opportunities
• Create and manage strategic account plans aligned with client business objectives and EPAM's service offerings
• Lead the development of RFP responses and proposals, and deliver compelling presentations to clients
• Define engagement scope, shape solutions, develop financial forecasts, and establish effective operating models to support successful delivery
• Collaborate closely with EPAM's senior leadership, business unit heads, solution experts and delivery teams

REQUIREMENTS

• Proven track record in roles such as client engagement management, delivery partner, client partner or account management for software engineering and digital transformation services
• Demonstrated success managing client engagements in dynamic environments, ensuring projects meet expectations and deliver measurable value
• Strong understanding and hands-on experience with IT services delivery, working closely with engineering and design teams
• Proven track record in developing global accounts in the automotive or manufacturing sector
• Experience managing client expectations across delivery and commercial topics with confidence and professionalism
• Strong problem-solving and creative-thinking abilities with a consulting mindset
• Entrepreneurial spirit with experience in P&L ownership and driving business growth through add-on sales and close client management
• Ability to engage with and earn credibility from senior executives, influencing decision-making processes
• Ability to speak German & English to a fully fluent level is mandatory for this role

WE OFFER

• 30 days holiday per annum
• Company Pension Scheme
• Regular performance assessments
• Fitness-First Black Membership
• bitkom - Corporate Benefits
• Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
• Unlimited access to LinkedIn learning solutions
• Friendly and enjoyable working team
• Regular corporate and social events
• Flexible and remote working opportunities
• Award-winning workplace: Recognized by Kununu (Top Company , Glassdoor (Best Places to Work and the NewWork Business Award 2025 for outstanding culture, innovation and employee satisfaction
• *All benefits and perks are subject to certain eligibility requirements