Director Corporate Key Account Management for Semiconductor Industry

Novanta Inc. Location Not Available

Stellenbeschreibung:

Director Corporate Key Account Management for Semiconductor Industry

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The Director Corporate Key Account Management - is a highly visible role with exposure to BU leaders, our corporate leadership team and customer C-Suite executives. They will own account plan strategy development and execution. Working closely with a broad network of internal stakeholders to define and deliver innovative solutions that demonstrate our total company value proposition to convey substantial and sustained impact for both, our top advanced industrial OEM customer and Novanta. This individual will be responsible for Novanta’s business with key customer and delivering on double digit growth and profitability goals for both organizations.

They will be responsible for leading high-performance account management teams in an intercultural, diverse, virtual, matrix environment, and will often have to ensure alignment on overall partnership strategy in the face of competing interests and priorities.

This role offers a truly unique opportunity to work closely with the full suite of Novanta products and capabilities, the leaders who oversee them, and our most strategic customers who rely on them every day in the pursuit of their own missions / visions

Tasks

Primary Responsibilities

Strategic Ownership

Leads Corporate Account for Novanta and is responsible for financial outcomes & corporate account goals for Novanta

Strategic Planning

Develops Enterprise level account strategies spanning multiple business units (BU) aligned with customer long term goals

Defines Corporate Account Plan across BUs including stakeholders at Customer and Novanta

Leads alignment of Roadmap & Design Windows between Customer & Novanta across BUs

Assesses business potential (TAM) including overall socket mapping; generates and executes plan to grow share across BUs

Customer Relationship

Builds & Maintains relationships with C-Level & senior stakeholders across customer organization & physically present at all levels

Understands & influences customer decision making process; works with decision making units & individual key decision makers to present the Value of Novanta across business units.

Coordination

Coordinates & Streamlines Customer interaction across BUs

Coordinates information globally with Novanta sales representatives

Performance Tracking

Measures business performance & strategic goals of the customer and impact to supplier (Supplier Scorecard). Achieves and maintains Preferred Supplier Score

Perform C-Level quarterly operating review and monthly review with executive sponsor.

Problem Resolution

Identify potential issues to prevent escalations & resolve complex issues Mitigate risks & maintain cadence to track progress towards resolution.

General Tasks

Responsible for delivering on growth aspirations for both companies

Able to elevate conversations and prioritize needle moving initiatives

Builder: Foster long-term relationships with key decision makers to drive retention and growth

Collaborator: Strong cross functional collaboration – know who to pull in and when to pull in

Create followership to drive alignment across the organization.

Solutions Orientated: develop tailored solutions based on customers’ strategic growth plan.

Skilled Negotiator: Lead and facilitate negotiations.

Contract Management competence: manage contractual agreements.

Master Value-Based selling & capable of translating Novanta’s value prop to address customer specific needs.

Utilize CRM and analytics to deliver data driven decisions & guidance

Requirements

Required Experience, Education, Skills, Training and Competencies

Broad and deep functional experience. Typically acquired through +8 years of relevant work experience, ideally within the semiconductor industry

Requires the ability to synthesize multiple inputs. Decision making involves in-depth knowledge, creativity, and managerial courage. Requires that the most complex organizational and operational problems are anticipated, identified, defined and resolved to support changing business conditions. Solutions must support the values, strategic direction, and long-term success of the company.