Director of Housekeeping

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Senior Consultant - Head of the European Division in AmsterdamI recruit within the International Service Industry - Head of Hotels, Bars and Leisure…

Salary: €65.000 + bonus KPI driven

Start: ASAP

Languages: German and English - Fluent

Please note that the client will not accept applications if there is a language barrier.

Are you ready to step into a world where artistry, precision, and discreet service coalesce to create an unforgettable guest experience.

I am working with a prestigious hotel group in Munich that invites a visionary Director of Housekeeping to uphold and elevate the standards of opulence of what their guests know and cherish.

Key Responsibilities

• Guardian of Grandeur: Organize and maintain exceptional standards in guest rooms, suites, corridors, fire exits, stairways, service rooms, and public spaces, ensuring every detail radiates impeccable luxury.
• Operational Excellence: Supervise all Housekeeping operations, driving seamless communication both within the division and with all hotel departments to achieve harmonious hotel-wide performance.
• Luxury Brand Ambassador: Ensure the flawless implementation of ultra-luxury brand standards, safeguarding and enhancing the reputation as a benchmark in hospitality excellence.
• Guest Experience Architect: Consistently surpass guest and management expectations by delivering experiences that are not only memorable but truly extraordinary, responding to each guest’s needs with finesse and discretion.
• Foster relationships across departments: Foster flexible, supportive relationships with all departments to contribute collectively to the hotel’s distinctive sense of place.
• Guest Resolution: Handle guest concerns and feedback with poise, delivering swift and sophisticated resolutions to secure absolute guest satisfaction.
• Talent Development: Identify training needs and execute on-the-job coaching in collaboration with relevant departments, ensuring every associate embodies our culture of perfection and hospitality artistry.

Qualifications & Skills

• Experience: A minimum of five years in a senior Housekeeping leadership role within the luxury or ultra-luxury hospitality sector is preferred.
• Language: Native-level proficiency in German and English ; fluency in additional languages is a prestigious asset.
• Leadership: Demonstrated ability to lead, inspire, and manage diverse, high-performing teams within an opulent hospitality environment.
• Detail-Oriented: Unmatched attention to detail, with the ability to organize, prioritize, and execute responsibilities with speed and elegance.
• Professionalism: An innate sense of discretion, polish, and passion for surpassing expectations in all facets of guest service and hotel operations.

What Awaits You

• The opportunity to be the custodian of luxury for one of Munich’s most esteemed hotel collections.
• A collaborative, dynamic environment where your expertise defines the heartbeat of the guest experience.
• Competitive remuneration and benefits befitting your leadership within a world-class hospitality brand.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management

Industries

• Hospitality