Director SAP Competence Center

Stellenbeschreibung:

Overview

A market-leading organisation is seeking an accomplished and visionary leader to take ownership of its SAP Sales & Customer Experience function. This senior leadership role offers the opportunity to define strategic direction, lead international transformation programs, and deliver innovative, customer-centric SAP solutions that drive measurable business impact.

Responsibilities

Leadership & P&L Ownership: Full responsibility for the SAP Sales & Customer Experience function, including strategic planning, operational performance, and budget management for multi-million-euro initiatives.
Team Development: Lead, inspire, and grow a diverse team of SAP specialists, project managers, and solution architects across multiple locations; ensure clear career development paths and succession planning.
Strategic Portfolio Management: Define and execute the roadmap for solution and portfolio innovation in alignment with business objectives and market trends.
Executive Representation: Serve as the organisation’s senior spokesperson for SAP CX topics internally and externally, engaging with C-level stakeholders, strategic partners, and customers.
Project Excellence: Ensure successful delivery of complex, large-scale transformation programs, maintaining high standards of quality, timeliness, and customer satisfaction.
Change Leadership: Drive business transformation by introducing new processes, technologies, and methodologies to maximise return on investment.

Qualifications & Requirements

Proven leadership experience managing SAP Sales & Customer Experience functions with an international scope.
Extensive expertise in SAP SD, S/4HANA SD, and the SAP Customer Experience portfolio.
Strong track record in budget management , delivering large-scale programs on time and within financial targets.
Exceptional people leadership skills with experience managing cross-functional, geographically dispersed teams.
Degree in Information Systems, Business Administration, or a related discipline.
Consulting, transformation program, or global project leadership experience is highly advantageous.
Fluent in German and English, with strong communication and stakeholder engagement abilities.