Domain Architect (Digital Experience Platform) - All genders

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Domain Architect (Digital Experience Platform) - All genders

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With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

Architectural work sounds boring? At zooplus, we have created a unique & lean process in which we employ collaborative crafting to deliver practical blueprints, guidelines, and training to support our product teams in reaching their goal. To make it even better, we are looking for you, an experienced Domain Architect who has footprints in business domains and cares about the important stuff.

Being part of the Enterprise Architecture Chapter, your mission is to create an environment in which the right architecture emerges to fulfill our business model and product vision. You will also work closely with our business stakeholders, POs, and product teams to transfer business requirements into flexible & sustainable solutions.

Your business domain

Component based Front-End Platform to serve as customer touch points over multi-channels (web, app, CRM, etc.)
Unified & localized Content Management platform which enables end-to-end experimentation to drive autonomous, data-driven customer experiences
Customer experience personalization & optimization across touchpoints
Provision of accurate and actionable data on customer behavior, product interactions, and transactions to empower teams with insights that optimize business outcomes (tag management, customer profile data, etc.)
Provision of unified and consistent Admin Platform
Digital experience domain integration with other business-critical domains (Shopping, Source & Supply, Account Management, Order management, etc.)

Your responsibilities

Develop overall product architecture vision that is also aligned with IT infrastructure
Assess as-is architecture and build target architecture in alignment with business & product strategy
Drive guidelines & policies to govern product development efforts
Ensure efficient interaction of product landscape
Ensure overall quality of the software architecture of my product area
Create architecture blueprints
Maintain overall state and foresee future needs in IT and technology
Help product teams in their daily work and maintain hands‑on technical expertise

Your team (Enterprise Architecture Chapter)

We are a group of very open‑minded people
We possess both enterprise architecture and solution architecture skills
We embrace lean architectural approaches & solutions
We like bouncing ideas together and educating ourselves regularly through workshops & conferences
We are from 4 work locations & more than a handful of nationalities

Qualifications

5+ years of relevant working experience as software architect, ideally in e‑commerce context
Excellent technical leadership skills
Excellent knowledge of architecture approaches/paradigms and technology alternatives
Excellent ability to understand the problem domain from both a business and technical perspective, and design solutions for it
Profound knowledge in the applied business domain
Profound organizational, communication, and conflict resolving skills
Demonstrated knowledge in driving projects and agile methodologies
Passionate about sharing with others
Knowledge of micro‑frontends approach, React, UX design principles, CMS (e.g. Contentful), experimentation and customer data platforms (CDP)
Previous working experience in e‑commerce is a plus
Very good English (spoken and written)

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.