Engagement Lead

We are looking for an experienced Engagement Lead – Managing Marketing Omnichannel (Creative) to own senior client relationships and lead strategic omnichannel marketing engagements within the life sciences and healthcare space. Based in Frankfurt , this role combines client leadership, creative strategy, and commercial accountability.

Key Responsibilities

• Act as the senior, trusted partner for global and regional marketing clients
• Translate client business objectives into effective omnichannel and creative strategies
• Lead integrated marketing programs across digital, content, CRM, web, social, and campaign channels
• Ensure consistent brand and customer experience across all touchpoints
• Provide senior oversight to creative, content, and delivery teams to ensure quality and timely execution
• Own account financials, forecasting, and profitability
• Identify and drive organic growth, cross-sell, and upsell opportunities
• Lead client governance, business reviews, and strategic planning discussions

Experience & Skills

• 10+ years’ experience in marketing services, digital agencies, or consulting, ideally within life sciences or healthcare
• Strong background in omnichannel marketing and creative-led engagements
• Proven success in senior client relationship management and account growth
• Solid understanding of pharmaceutical and healthcare marketing environments
• Strong commercial acumen and stakeholder management skills