Engineering Operations Technician, Data Center EngineeringOperations

Do you want to work on the world’s largest Cloud Computing Infrastructure? Then we have the perfect job for you! Mid 2013, our Amazon Web Services S3 web service accepted its 2 trillionth object and that the service is regularly peaking at over 1.1 million requests per second. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in every region. This requires talented people to build and manage. We hope it is you! We are currently looking for an experienced, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports our Data Center Organization within Amazon. Specifically, this team works to ensure that the data center operates at 100% availability while maintaining first‑class customer service to the teams and groups within the data center. The Data Center Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center. The EOT serves as a technical resource to support Amazon within its owned and operated data centers. This is data center equipment that supports mission‑critical servers must maintain better than 99.999% uptime. EOT’s are also tasked with driving innovation while reducing operational costs in the facilities. Amazon offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining our computing environments in a secure, scalable, and cost‑effective manner.

Responsibilities

• You will assist in the operation, and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center / Facility.
• You will assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution, and all other aspects of Data Center support.
• You will monitor and troubleshoot all generators.
• You will provide assistance to contractors or data center engineers to ensure proper operation and maintenance of all facility equipment covered under level I plus areas in which they are certified, such as making and running fiber optic, electrical certification, HVAC repair (training/certification), UPS and/or generator certifications and training.
• You will provide assistance to contractors or data center engineers to deploy new equipment, such as building racks, cabling, and other tasks as necessary.
• You will respond to internal rack customer maintenance, repair, and additions/expansion requests through the ticketing system.
• You will perform site walkthroughs to verify proper operation of facility equipment and monitoring systems.
• You will maintain changes in state in mission‑critical infrastructure in support of corrective/preventive maintenance.
• You will review the test quality, performance, safety, and reliability of products, equipment, and processes.
• Key job responsibilities for AWS Infrastructure Services (AIS): Design, planning, delivery, and operation of all AWS global infrastructure. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

BASIC QUALIFICATIONS

• You have received technical (Military / Trade School) training and/or have similar experience in that field.
• You will have such electrical qualification(s) as are necessary to operate Low Voltage equipment in accordance with applicable German regulations (Elektrofachkraft).
• You have several years of relevant work experience, ideally within Data Center operations.
• This role requires you to be a national of an EU member state.

PREFERRED QUALIFICATIONS

• You have several years of working within a data center.
• You have an associate’s or Bachelor’s degree in an applicable engineering field or mechanical or electrical trades.
• Certified electrician as per German regulations.

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