Enterprise Applications Analyst (m/d/w)

About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About The Role
The Enterprise Applications Analyst is an integral part of Latham’s Technology & Information Services team. This exciting new role will be responsible for supporting the design, implementation, and maintenance of the firm’s enterprise software application platforms, including German‑language enterprise applications. These platforms allow attorneys and staff to perform their job functions from the office and remote locations, and support software solutions for all facets of attorney work such as document generation, business development and intake, client billing, etc. The role is located in our Frankfurt office and may support a flexible working schedule with hybrid and in‑office presence.

Responsibilities

• Propose additional enhancements and new software solutions for the firm’s legal professionals and administrative departments
• Troubleshoot software problems for firm users related to firm‑wide, departmentally‑driven technology projects
• Install, maintain, and upgrade software for all users within the firm and recommend standards for firm software to management
• Produce training materials and deliver training to regional trainers, the Global Technology Support Centre, and end users regarding specialised applications
• Provide additional end‑user technical support as needed

Qualifications

• Display knowledge and proficiency in administration, maintenance and deployment of a wide variety of software programmes, including Microsoft Windows, Microsoft Windows Server, M365 apps, and other enterprise applications
• Demonstrate an understanding of administration and maintenance of relational databases used by supported applications
• Exhibit an understanding of unattended software deployment tools
• A bachelor’s degree or equivalent in computer science or a related field, or appropriate work experience
• Strong written and verbal communication skills in German and English
• Experience in a software support role
• Experience providing upper‑level support, training, or mentoring for other technology department personnel, preferably
• Experience with enterprise‑class software installations and upgrades, training, and technical documentation, preferably
• Experience supporting a large, multi‑office environment, preferably

Benefits & Additional Information

• Pension plan
• Travel and meals allowance
• Disability insurance, personal accident insurance & life assurance
• Professional development programs
• Wellness programs (e.g. membership to HeadSpace, access to mental health services, well‑being events, etc.)
• Sport courses and training
• And more!

In addition, Latham & Watkins offers a range of programming including Global Affinity Groups, which are open to all and provide a firm‑wide platform to share experiences and advice, as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an equal opportunity employer. The firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), colour, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

#J-18808-Ljbffr