Executive Director IT, Business Relationship Manager

Executive Director IT Business Relationship Manager (Business Partner to Performance Materials Division)

Position Overview

Senior Director of IT Business Relationship Manager (BRM) works as the strategic interface with assigned areas of the business for the purpose of business-IT strategy development, solution discovery, service management, risk management and relationship management. These individuals serve as the relationship linkage between the business and IT. They provide highly‑valued strategic consulting level support and guidance throughout key IT initiatives. They facilitate and serve as a lead for the planning and execution of initiatives to enable the business teams to achieve objectives through the effective use of technology. They also communicate decisions, priorities and relevant project information to appropriate levels of staff regarding service requests, projects and initiatives. Business Relationship Managers proactively serve as a trusted advisor and function as a key point of contact for IT business stakeholders. They represent IT to the business teams by promoting IT’s vision, value, services and capabilities. They also act as advocates on behalf of business stakeholders to ensure IT services meet their business priorities and needs. Individuals in this role must be able to communicate clearly, negotiate, listen, mitigate conflict, build alliances and achieve desired results using strong interpersonal and diplomacy skills. Their knowledge of technology risks and opportunities is shared to improve the efficiency and effectiveness of the business teams. Additionally the Senior Director of IT BRM oversees the Operating Company IT team in areas of ERP Engineering, Sales Enablement, support and development and financial and compliance management among others.

Key Responsibilities

• Establishes and maintains a strategic relationship at appropriate level for key stakeholders
• Understand business strategy and align IT strategy and roadmap to enable business initiatives
• Demonstrates an in‑depth knowledge of IT and the services provided by IT and how IT solutions can support the achievement of short‑ and long‑term business goals.
• Represents the business strategies and priorities to IT
• Represents the IT vision to the business
• Keep up with technology trends and leverage technology to improve efficiency, productivity and enable growth within areas of responsibility
• Manage business demands; set priorities working with business leaders
• Work closely with Applications team for Build and Run to ensure priority is appropriately given to your area’s needs
• Work with corporate teams in a matrixed organization to drive security infrastructure, enterprise applications and support needs
• Partner with business to evaluate, build business case and implement new technologies such as Digital Industry 4.0, IoT solutions
• Own IT budget & compliance (GDPR, SOX)
• Manage a team of Regional Site Managers, Project Managers, Business Analysts and Developers

Skills & Experience Requirements

• Bachelor’s degree in Information Technology, Business or a related field; MBA preferred
• Minimum of 15 years of internal/external IT experience
• Minimum of 10 years of experience in IT management, business analysis, consulting, process engineering or solutions management or other related area
• Experience successfully leading large complex projects and/or in business/IT consulting/management roles
• Experience successfully implementing and supporting Engineering and technical support teams (SolidWorks, AutoCad, Plant3D, etc.)
• Experience successfully implementing and supporting ERP, CRM, support and technical teams (SAP IFS, Navision, Mapics, Salesforce, Sales Service and Field Service, etc.)
• Requires leadership and negotiation skills and in‑depth knowledge of the business requirements analysis and IT processes
• International experience preferred; German and English language required
• Ability to work autonomously

Reporting Relationships

Role reports to: solid reporting line to division CIO and dotted reporting line to business leadership. Reports for this role: Regional Site Managers, Project Managers, Business Analysts, Developers and Service Management personnel.

Who we are

Coperion is an industry leader in compounding and extrusion, feeding and weighing bulk material handling and service bringing a wealth of know‑how and experience to the market. Customers benefit from Coperion’s divisions of Polymer Equipment & Systems and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts these divisions form a powerhouse of process solutions for their operating company of Hillenbrand.

Hillenbrand Commitment

Hillenbrand and its affiliates are committed to embedding diversity, equity and inclusion into their internal operations, external business activities and relationships with their numerous partners and stakeholders. They value giving equal opportunities to applicants and employees regardless of age, race, color, gender, religion, national origin, disability, sexual orientation, gender identity or any other protected characteristic. Hillenbrand and its affiliates are committed to being an equal employment opportunity employer that provides opportunities for all job seekers, including those with disabilities.

Required Experience

Director

Key Skills

Business Intelligence, Children Activity, Business Analysis, Corporate Sales, ABB, Corporate Development

Employment Type

Full‑Time

Experience

years

Vacancy

1

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