Expert Customer Service (f/m/d)

100.000 Produkte und Werkzeuge aus den starken Metallen Wolfram und Molybdän: das ist seit über 100 Jahren unsere Mission und unsere Leidenschaft, die 11.000 Mitarbeiter:innen aller Welt teilen.

Wir von der Plansee Group haben noch viel vor – und werden mit Ihnen noch besser! Werden Sie Teil unseres Teams!

Your Tasks:

Would you like to contribute your commercial expertise in an international environment and become part of an innovative team? Then we look forward to receiving your application!

• Creation, processing, and monitoring of orders, quotations, contracts, and complaints
• Support for our international sales partners in countries without a local sales organization
• Monitoring delivery times, adherence to deadlines, and shipping processes, as well as handling returns and restocking
• Assistance to the field sales team with market reports, customer meetings, and internal meetings, e.g., through basket analyses
• Taking over possible substitutions for other clerks or special tasks assigned by the team leader

Your Profile:

• Completed commercial training or comparable qualification in the export sector
• At least 3 years of professional experience, preferably in a technical environment
• Confident handling of ERP systems, ideally SAP
• Good command of English, both written and spoken
• Structured, team-oriented, and independent working style

Strong Advantages:

• Work in an internationally successful company with innovative products
• Varied tasks with room for creativity and development opportunities in the international CSC
• Collaboration in a committed and collegial team
• Professional and personal development through internal and external training
• Responsible tasks, a dynamic team, and an excellent working atmosphere

This position can be filled at any Ceratizit Group location across Europe.

Julia Probst | Recruiting Team | | CERATIZIT Deutschland GmbH