Field Clinical Specialist - NRW

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Since 2017, Edwards TMTT launched more than 4 products – transformational therapies in Europe led by its PASCAL and EVOQUE programs. Every patient is different - be an expert on ourPASCAL device / therapy and helppatients suffering from mitral and tricuspid diseases!

The Field Clinical Specialist

is responsible for educating physicians on Pascal technologies, device handling, implantation and troubleshooting techniques and case support by assigned hospitals / in assigned territories / regions.

Territory

Germany (Düsseldorf, Köln, Bonn, Aachen) travelling required! If you are considering relocating to the region, we are open to it and happy to support you during the transition.

How you will make an impact

Key Responsibilities:

• Provide education on all aspects on one technology of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants including full certification for independent case support
• Educate and train physicians, hospital personnel and hospital staff on all aspects of technical matters related to products and procedures including imaging through conducting and/or coordinating one‑on‑one ad hoc training sessions and in‑service structured education programs on one technology.
• Responsible for upselling in key strategic accounts working in conjunction with Business Managers
• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.
• Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOP
• Validate software and hardware updates in the field as applicable
• Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with cross‑functional teams (e.g., sales)
• Other incidental duties

Education and Experience:

• Bachelor's Degree in related field
• Training experience in clinical / technical environment Required
• Other: 3 years of previous related medical device and/or clinical experience Required

Additional Skills

• Proven expertise in MS Office Suite and ability to operate general office machinery
• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
• Good problem‑solving and critical thinking skills
• Moderate knowledge and understanding of cardiovascular science
• Moderate understanding of cardiovascular anatomy, pathology and physiology including the applications and “language” of the market and Edwards Lifesciences
• Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Moderate imaging analysis software skills (e.g. 3Mensio, TomTec, Vitrea, Circle VI, etc.)
• Ability to manage confidential information with discretion
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control