Field Service Engineer - Automotive (all genders)

Stellenbeschreibung:

Overview

Shaping the future of energy storage

At A123 Systems, we're driving the transition to cleaner, more efficient energy solutions with advanced lithium ion storage technologies. Our cutting-edge battery systems offer superior energy density, safety and durability, helping vehicle manufacturers achieve exceptional performance while reducing their environmental footprint. Our expertise goes beyond automotive applications. In addition to high-voltage batteries for electric and hybrid vehicles and low-voltage solutions that improve efficiency, we also produce energy storage systems (ESS) designed to optimize energy use, support the integration of renewable energy sources and provide reliable backup power. With capabilities that include innovative cell chemistry, integrated thermal management, software and electronics, we deliver complete, cost-effective energy solutions tailored to our customers' needs. Backed by a global manufacturing footprint and a commitment to pushing the limits of performance, A123 Systems is reducing emissions, improving energy efficiency and powering a cleaner, greener future across industries.

Responsibilities

Consulting and support for all European customers regarding the entire product range of A123 Systems in the high-voltage and low-voltage range
Installation and commissioning of the products at our customers' sites
Technical support on the phone and at the customer's site
Carrying out analyses and determining the cause of defects in accordance with IATF and VDA standards
Documentation of all detected fault diagnoses
Monitoring and ensuring activities in the analytical laboratory according to 5s
Coordination of field activities
Interface between customer and internal department e.g. engineering for the purpose of product improvements and warranty monitoring
Participation in internal and external trainings

Requirements

Completed training as a master car mechanic or technician
At least 5 years of active work experience
Good knowledge of vehicle electrics, electronics, and systems networking
Initial experience with electric and hybrid vehicles
High voltage technician level 2 training desirable
Ability to identify customer needs
Strong communication and presentation skills
Must be a creative thinker who takes full responsibility
Must be a team player who thrives in a start-up culture with minimal or evolving policies and procedures
Must be outwardly enthusiastic and self-motivated
Excellent English language skills, fluency in German a plus
Driving license class B
Willingness to travel within Europe approx. 50%, 50% in Stuttgart laboratory
Spontaneous and flexible

We offer

Flat hierarchies & creative freedom: Your ideas count and your work has a direct impact.
Team spirit: A supportive, warm atmosphere with helpful colleagues.

Onboarding & Development

Comprehensive onboarding: An induction plan, mentoring and support right from the start.
Career development: Continuous training, individual career planning and global project work.