Field Service Engineer III

Overview

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the liquefied natural gas (LNG), liquefied hydrogen (LH2), and industrial gases industries. Applications include fueling stations, marine engines, peak shaving, power generation, virtual pipelines, carbon capture, geothermal power, and well stimulation. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with $1.5 B USD in annual revenue, 8000+ employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Act as the site adviser to guide and supervise customer personnel, freelancers and field service representatives in the installation, commissioning and maintenance of cryogenic expander - compressor.
• Advise service representatives to take corrective action for equipment performance problems and troubleshooting activities.
• Work in partnership with the customer and keep them thoroughly informed on the progress, performance, and any potential problems.
• Work with Aftermarket and Service departments to meet customer demands for spares parts, retrofits, service contracts and new equipment.
• Produce comprehensive service reports and present these back to Aftermarket and Service Managers in product company and the customer.
• Contribute new ideas to enhance company service and overall customer experience.

Qualifications

• Mechanical Engineering degree or equivalent mechanical apprenticeship and several years’ experience in the field of turbomachinery. Experience in air separation plants, and gas plants are plus.
• Previous experience commissioning, overhauling, maintaining and repairing cryogenic expander - compressor.
• A practical oriented engineer with both supervisory and hands on experience.
• Previous experience writing comprehensive and detailed service reports.
• A proven track record working onsite with customers and leading their personnel during installation, repair and maintenance.
• Willing and able to travel to customer sites throughout Middle East, North Africa etc.
• Excellent command of the English language is required for this role.
• Fluency in additional languages strongly preferred.
• Must be Health, Safety & Environmentally focused, and promote safety in the workplace.
• Proficiency with MS Office in Word, Excel and MS Project.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Oil and Gas