Field Service Engineer (m/w/d) (Lehrte)

Wondering whats within Beckman Coulter Diagnostics? Take a closer look.

At first glance, youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. Were building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and youll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, were working at the pace of change to improve patient lives with diagnostic tools that address the worlds biggest health challenges.

The Field Service Engineer (m/f/d) for Beckman Coulter Diagnostics is responsible for the installation, maintenance, and repair of diagnostic systems, including clinical chemistry, immunochemistry, and automation. This position is part of the field service team and will be based in Hanover, Lower Saxony region.

You will be part of the field service team and report to the Regional Service Manager, who is responsible for customer support. If you thrive in a supportive role and want to help build a world-class customer service organization, read on.

In this role, you will have the opportunity to take on the following tasks:

• Installation, maintenance, and repair of diagnostic systems, immunochemistry, clinical chemistry, and automation systems
• Compliance with relevant regulations such as MPG, MedGV, and VDE, as well as Beckman Coulter quality standards
• Brief training of laboratory users and answering technical questions from our customers
• Close collaboration with colleagues from Sales, Applications, Service Hotline, and Service Dispatch
• Organization and optimization of your personal spare parts inventory
• Timely completion of all administrative tasks, such as recording service reports using Service Max

Key requirements for this position include:

• Completed training as a technician and/or MTLA (medical technical laboratory assistant), or comparable education in a scientific/technical field with 2+ years of experience
• Solid technical knowledge (mechanics/electronics)
• Strong interest in direct customer contact and solving complex problems together with our customers in a varied work environment
• High level of independence and accustomed to acting on your own responsibility
• Ability to apply social skills combined with a customer-oriented mindset and approach
• Very good MS Office skills: Oracle knowledge is a plus
• Fluent German language skills and good English language skills are essential
• Willingness to travel about 80% and a valid Class B driver's license

It would be advantageous if you also have:

• Experience in a technical service company, ideally in the healthcare sector
• Relevant knowledge of regulations and standards for IVDs (in vitro diagnostics)

Even if you dont meet all the requirements or your experience looks a bit different from what weve outlined, if you believe you can contribute to Beckman Coulter, we encourage you to apply!

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
You may not check every requirement, or your experience may look a little different from what we outlined, but if you think you can bring value to Beckman Coulter, we encourage you to apply!

Join our winning team today. Together, well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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