Forward Deployed Engineer (m/f/d)

Stellenbeschreibung:

Forward Deployed Engineer (m/f/d)

Join to apply for the Forward Deployed Engineer (m/f/d) role at turbalance

Turbalance is an innovative, emerging startup that transforms AI laws. We are a team of passionate problem‑solvers who believe in what we’re building. We constantly push boundaries and embrace our inner nerds as we find new ways to tackle complex challenges. You will find a dynamic work environment here, with flat hierarchies and the chance to take on responsibility from day one.

About the Role

We’re looking for a Forward Deployed Engineer to join our growing team! In this role, you’ll be a key partner for our customers, guiding them from initial setup to full enablement on our solution. If you’re a technically versatile problem‑solver with a passion for helping customers succeed and love to build a great company, we want to hear from you.

Core Responsibilities

Lead end-to-end deployments of our solutions in production with strategic customers and partners
Work directly with customers — often on‑site — to understand, analyze, and solve their most complex challenges
Map customer problems to technical solutions and move quickly from prototype to scaled deployment
Build, implement, and occasionally code custom solutions, iterating rapidly based on customer needs
Serve as the technical lead during implementations, driving onboarding, adoption, and long‑term customer success
Collaborate closely with engineering, product, and customer success teams to ensure seamless integration and deployment
Provide hands‑on technical support, training, and clear documentation to empower customers
Be willing to travel up to 50% or work on short‑term assignments at customer sites (e.g., MENA region)

Required Skills

Strong technical foundation with 5+ years of engineering or deployment experience
Deep understanding of deploying, optimizing, and scaling AI/ML models for performance (latency, throughput, cost)
Experience in full‑stack or distributed systems engineering , including cloud platforms (AWS, GCP, Azure) and deploying containerized workloads (e.g., Kubernetes)
Experience with API design and system integration
Excellent communication skills and fluency in English, with proven ability to work directly with customers
Ability to drive technical delivery, mentor teams, and contribute to product evolution
Comfortable operating independently and solving problems in complex, ambiguous environments

Bonus Points

Existing network in the European IT infrastructure sector
Prior consulting experience in a customer‑facing technical role working on AI use cases

Why Join Us?

Competitive pay & perks – because great work deserves great rewards.
Work on your terms – flexible hours and remote‑friendly culture.
Fast lanes, no red tape – flat hierarchies and rapid decision‑making
Make it happen – your ideas aren’t just heard – they become reality.
Right place, right time – be part of our growth story and build a career‑defining legacy.
Globality design – work with a diverse, international team across Germany and the US.
Work with the best – work alongside exceptional engineers and raise the bar together.

Turbalance is an equal opportunity employer. We value and celebrate diversity while fostering an inclusive environment. We are committed to providing a workplace free from discrimination or harassment, regardless of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability.