Fraud Specialist - Retail Banking (m/f/d)

Our client is an established financial services provider is expanding its Financial Security function and is seeking an Anti Fraud expert. The role focuses on developing and optimising fraud prevention processes within retail banking, particularly around real‑time transaction monitoring, payment flows, and the broader retail product set.

Key Responsibilities

• Develop and enhance fraud prevention processes for retail banking, including real‑time transaction monitoring.
• Define, maintain, and optimise rules, KPIs and SLAs to ensure effective fraud detection performance.
• Analyse suspected fraud cases and manage operational processing in line with applicable regulatory requirements (e.g., Section 25h KWG).
• Participate in cross‑bank projects related to the introduction or optimisation of IT systems, products, and fraud detection tools.
• Collaborate closely with internal stakeholders and external investigative authorities, service providers, and partner banks.
• Prepare analyses, reports, process documentation, and work instructions.
• Provide professional guidance and training to junior colleagues and support knowledge‑sharing within the team.
• Identify process risks and vulnerabilities beyond fraud management to strengthen overall organisational controls.

Candidate Profile

• Several years of experience in fraud prevention within a bank or payment service provider, ideally with a track record of building or expanding fraud management systems.
• Strong understanding of transaction monitoring, card and payment processes, and retail banking operations.
• High affinity for IT, with experience using fraud detection systems and data analysis tools (e.g., SAS).
• Analytical, structured, and improvement‑driven work style, paired with confidence in independent decision‑making and informal leadership.
• Strong communication and teamwork abilities, high integrity, and discretion; fluent German and good to very good English skills.