Key Responsibilities :
Level 1 Support :
End‑user support for Office applications particularly Office 365
Initial setup and deployment of new computers using internal tool - training will be provided
Introduction and onboarding of users to company IT tools
Printer support and troubleshooting
Level 2 Support :
Support for network‑related topics : firewalls switches and connectivity
Escalation point for more complex technical issues
Qualifications :
Tools & Technologies :
Microsoft Entra ID (Azure AD administration)
ServiceNow for ticketing and incident management
Use of company‑specific deployment and support tools
Essential experience / skills :
Fluent in German and English
Experienced in both Level 1 and Level 2 IT support
Additional Information :
All our positions are open to people with disabilities
Remote Work : No
Employment Type : Contract
Key Skills
MAC,Active Directory,Software Packages,POS,Windows,Dos,Sharepoint,Troubleshoot,Desktop,PC,Powerpoint,hardware,AS 400,Service Calls,CNA
Experience : years
Vacancy : 1
#J-18808-LjbffrVeröffentlichungsdatum:
02 Jan 2026Standort:
MünchenTyp:
VollzeitArbeitsmodell:
Vor OrtKategorie:
Erfahrung:
2+ yearsArbeitsverhältnis:
Angestellt
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