Fulfillments Center Team Lead, Product Central

Thank you for your interest in joining our team QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, e‑commerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

The Product Central Team lead is a leader in the daily processes and tasks of Product Central.

Your Impact

As expert of function, the Product Central Lead is responsible for labor forecasts and distribution, daily assignments and goals, pivoting between functions to best use allotted labor to expected need, and collaboration across teams and shifts towards our goals.

Team Leads are expected to have expertise in Product Central goals and how to achieve them and maximize labor amongst their teams. You will help create Standard Operations and Procedures, and their communication to important business assets. You must understand operations and have a background in communication.

• Pull reports to monitor team member's performance and may provide coaching to them to improve productivity, quality, and safety outputs.
• Support and communicate development programs, procedures and company values to provide a positive, supportive and productive work environment.
• Assist the Area Manager in setting up the daily / weekly job assignments of the team members. Will facilitate the movement of team members throughout their shift to meet our needs.
• Analyze deficiencies and develop plans to correct.

What You Bring

• Subject matter expert in fulfillment center processes. Can exceed safety, quality, and production standards to provide coaching in areas to team members.
• Be able to use materials handling equipment.
• High School Diploma or equivalent
• Experience with Excel (can maintain complex spreadsheets)
• May work flex schedule to meet our needs.

1st Shift

Thursday to Saturday 6 : 00 AM to 6 : 30 PM

Location

West Chester, PA

Remote work is not permitted in NYC at this time.

#LI-Onsite

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts. In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier‑free employment process. If you need reasonable accommodations / support throughout, please contact us at for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.