German Speaking - Customer Service in Malta - Fully Paid Relocation

Stellenbeschreibung:

Overview

German Speaking - Customer Service in Malta - Fully Paid Relocation

This range is provided by Next Job Abroad. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Next Job Abroad is thrilled to offer a wonderful opportunity for a German Speaking Customer Service Representative in the picturesque island of Malta . This role involves assisting German-speaking customers with inquiries to ensure top-notch support and a memorable gaming experience. With our fully paid relocation package, you can kickstart your new adventure in Malta while advancing your career in the fast-growing iGaming industry.

Responsibilities

Provide excellent customer service to German-speaking clients via live chat, email, and phone support
Assist customers with questions about their gaming accounts, promotions, and any technical issues
Efficiently resolve customer inquiries to ensure satisfaction
Document customer interactions accurately in our systems
Work closely with other teams to enhance the customer experience
Stay updated on product knowledge and industry trends to provide informed support

Requirements

Fluency in German and proficiency in English; additional language skills are an asset
Prior experience in customer service, preferably within the iGaming sector
Strong communication and interpersonal skills
Ability to work effectively under pressure in a busy environment
Excellent problem-solving skills with a focus on customer satisfaction
Familiarity with customer support software and CRM systems is beneficial
Willingness to relocate to Malta and embrace a new lifestyle

Benefits

Career growth opportunities in a renowned company
International & diverse work environment
Competitive performance bonuses
Lower cost of living in Malta, a Mediterranean island with rich history, culture, and landscapes
Hybrid working setup
Yearly salary €24.000 excluding bonuses
Health care benefits and discounts
Fully paid training by certified instructors
State-of-the-art premises with relaxing break areas
Special events and community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package (Flight & all inclusive hotel stay)
Opportunity to build a strong career and represent a world-renowned brand in a high quality of life location