German-speaking Video Content Analyst for Lisbon office

Position: Video Content Analyst

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Review user reports regarding video content on a shopping platform
• Review sensitive content, sometimes involving disturbing subject matter
• Remove inapproperiate content
• Make well-balanced decisions and help resolve inquiries to defined policies and procedures.

REQUIREMENTS:

• Native/Fluent in German, both oral and written. Fluent in English (at least B2 level)
• Able to cover shift rotation (no night shifts)
• Tolerance sensitive content
• Quick learner and adaptable to learn new processes, concepts, and skills
• Analytical mindset with strong attention to detail
• Able to objectively evaluate and classify the content
• No previous experience in contact center required

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts on weekly rotation, on Sunday 09 AM- 6 PM. 40 hours work per week
• Free shuttle in case of no public transportation availability
• Health Insurance, life Insurance and a family Plan (Spouse/legal partner and children)
• 2 month training agreement + 1 year full-time contract with 30 days probation
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Meal allowance
• Yearly performance bonus
• Relocation allowance and assistance