German Technical Customer Support Advisor in Spain

Stellenbeschreibung:

German Technical Customer Support Advisor in Spain

Job Openings German Technical Customer Support Advisor in Spain

About the job German Technical Customer Support Advisor in Spain

Step into the Role of a Technical Customer Support Specialist!

Join a team that values creativity, problem-solving, and collaboration in a fast-paced, dynamic environment. This is the career move you’ve been looking for!

About Us:

We’re committed to providing outstanding technical support to our clients and their customers. With innovation and quality at our core, our talented team ensures seamless service and support at every step.

Role Overview:

As a Technical Customer Support Specialist , you’ll be the primary point of contact for clients, resolving technical issues, and ensuring a smooth customer experience. Your expertise in troubleshooting and personalized support will reinforce our reputation for exceptional service.

Key Responsibilities:

Customer Engagement: Assist clients via phone, email, and chat, addressing technical inquiries with efficiency and expertise
Technical Solutions: Diagnose and resolve technical issues, offering tailored solutions to meet customer needs
Team Collaboration: Work closely with colleagues to ensure fast issue resolution and continuous improvement in the customer experience
Data Accuracy: Maintain up-to-date customer records and service logs for smooth service delivery
Exceptional Service: Consistently provide high-quality interactions that build trust and customer loyalty

Requirements:

Proficiency in German (C2 level)
Proficiency in English (B2 level)
EU citizenship or a Spanish residency card
At least one year of experience in Technical Customer Support or a related role.
Strong analytical, leadership, and communication abilities
Desire to learn and advance in the field
Competitive Salary: Your expertise and dedication are rewarded
Meal Allowance: Daily support during your work hours
Collaborative Team: Be part of a communicative and supportive work environment
Relocation Assistance: Smooth transition support for your move
Onsite Work: Engage and grow in a collaborative office environment