Global Key Account Manager - Food & Beverage (m / f / d)

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

Global Key Account Manager – Food and Beverage

The Global Key Account Manager – Food and Beverage will be part of Strategic Key Accounts team (Food and Beverage) and will focus on expanding business cooperation with assigned customers. This role will serve as the primary interface for the organization and act as a liaison, ensuring all requirements are met in a timely manner. This person will also be responsible for conducting regular business review and strategy meetings with customer’s management group to understand their needs and link to the organization’s product / service strategies. An outstanding Global Key Account Manager – Food and Beverage will be someone whose customer-oriented approach, strong influential skills and strategic thinking will drive sustainable growth and further strengthen established partnerships.

Role Responsibilities

• Acting as a primary contact for assigned strategic accounts, which includes traveling to customer corporate locations to solidify relationships with key decision makers, determining customer needs, and learning application and business requirements
• Establishing, cultivating, and leveraging customer relationships at a branch and corporate level to grow the business (this role is a strong mix of hunting and growing the relationship)
• Conducting market and customer research, staying in frequent contact with customers by email or phone, business travel to customers when needed, attending top industry trade shows and driving other prospecting activities
• Lead sales presentations, annual pricing negotiations, business reviews and product proposals, and other communications designed to drive sales
• Act as a customer advocate within internal organizations and cross-functional teams on pre- and post-sale matters including but not limited to Engineering, Product Management, Marketing and Operations
• Closely work with Donaldson territory sales managers to identify, develop and close new sales opportunities within defined strategies
• Ensure alignment of agreed commercial teams with local Sales teams (pricing, regular follow up on key business opportunities)

Travel

Up to 30% (mostly within EMEA)

Minimum Qualifications

• 5+ years of sales experience
• Previous Account management or Business Development experience
• Bachelor’s degree

Preferred Qualifications

• Master’s degree or equivalent through experience
• Previous sales experience in the Food and Beverage industry is a strong plus
• Strong time management skills, critical thinking and problem-solving skills
• Customer service focused, including the ability to create an atmosphere that encourages an open dialogue about the internal and external customer's needs
• Detail oriented, strong analytical abilities, with excellent organizational skills
• Excellent listening, negotiation, business professional presentation and collaboration skills
• Proficiency in Microsoft CRM software, Microsoft office suite with an emphasis on Excel
• Languages : English mandatory, proficiency in additional languages is a plus