Global Process Specialist - Sales (m/f/d)

Global Process Specialist - Sales (m/f/d)

At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

We are looking for a flexible, assertive, and communicative personality for active collaboration with our regional and local process experts in the international PALFINGER sales units. The ideal candidate will be able to set standards and embrace challenges in carrying out business process analyses, requirements specifications, training, and integration tests.To strengthen our team in Bergheim (Salzburg), we are looking for a Global Process Specialist – Sales.

YOUR RESPONSIBILITIES

• Define, document, and continuously improve business processes and Palfinger Development Process (PDP) architecture, ensuring standardization and compliance across all process guidelines
• Take ownership of assigned data objects—including structure, creation, modification, and deletion—and ensure data accuracy, consistency, and KPI performance
• Evaluate, prioritize, and document Requests for Change (RFC), manage release activities, and support process testing, training, and roll‑outs
• Monitor and report process and data KPIs, identify improvement opportunities, and lead initiatives for efficiency and harmonization
• Support Process Owners and Managers, coordinate data experts, and lead data cleansing or improvement projects while fostering knowledge transfer across teams
• Completed technical or commercial education as well as relevant professional experience in a similar position
• Very good understanding of sales processes as well as a high level of customer orientation
• Experience in creation of enterprise architecture, knowledge of process documentation or the technical mapping of processes to software solutions (i.e. SAP S/4HANA, R3, ECC) is an advantage
• Business Process and project management experience according to global Business process management and project management standards (BPMN2.0, PMI)
• Fluent English both written and spoken

WE OFFER

• Flexible working hours with no core time and possibility to work from home
• Further training and international career opportunities
• Corporate health management "PALfit"
• Company restaurant with freshly prepared meals and daily meal subsidy
• Job ticket for travel to and from PALFINGER
• Numerous employee discounts through Corporate Benefit

Minimum yearly gross salary according to the Austrian metal industry collective agreement is EUR 53,241.02 based on full-time employment. According to experience and qualification, we offer a market-conforming overpayment.

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