Head of IT Programs and Delivery

Circet - We Connect Worlds and Generations

Do you have a passion for digital transformation, think strategically, and want to take responsibility for shaping our IT landscape? Join our team at Circet and bring your expertise in IT program management to exciting projects that drive the future of telecommunications and energy infrastructure.

Key Responsibilities

• Lead the full IT project portfolio — from strategy to delivery — ensuring every initiative drives business impact.
• Build and lead a multidisciplinary IT team with a clear structure, shared purpose, and a culture of collaboration, innovation, and excellence.
• Shape the IT delivery model and align cross-functional teams including Data, ERP, and Project Management experts.
• Partner with Core IT (Infrastructure, Security, Support) to ensure stability, security, and excellent user experience.
• Oversee seamless integration of core platforms (Salesforce, Microsoft 365, Dynamics 365, Power BI, etc.) for unified operations.
• Drive digital workflow and back-office tool development to enable mobile field teams and efficient project execution.
• Define and implement the AI roadmap — exploring opportunities to automate, analyze, and accelerate business outcomes.
• Ensure all systems meet the highest standards of security, compliance, and data integrity.
• Promote data-driven decision-making through robust reporting, KPIs, and real-time business insights.
• Champion governance and stakeholder engagement — delivering IT excellence with transparency, quality, and purpose.
• Ensure that Operational teams are fully supported, with a strong focus on customer experience and service quality.

Required Skills and Experience

• 5+ years in IT program or portfolio management, leading enterprise system implementations and vendor collaborations.
• Proven experience building and guiding multidisciplinary technical teams, fostering collaboration and high performance.
• Strong knowledge of cloud platforms, SaaS solutions, enterprise architecture, and key systems (Salesforce, Microsoft 365, Dynamics 365, Power BI, Fabric, Business Central).
• Hands-on experience with workflow design for mobile or field teams and back-office operations, plus interest in AI strategy and adoption.
• Deep understanding of IT security, compliance, and working with infrastructure and support teams.
• Excellent communication, stakeholder management, and strategic planning skills, with fluency in German and English.
• Bachelor's or Master's degree in Information Systems, Computer Science, or a related field; certifications like Agile, PMP, or PRINCE2 are a plus.
• Advantageous: experience in data governance, business intelligence, enterprise integration, and telecom or energy infrastructure projects.