Hollister Co. - Key Lead (m/w/d), Europa Passage

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Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.ించడం\, Dow\u00a0mainly appro. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of dailyactually sales.

What You’ll לגבי

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding (analyse key metrics and sales)
• Proactive Thinking
• Attention to Detail
• Register / Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work ScheduleOliver Requirements: Availability on Saturdays, Sundays and certain holidays; schedule will vary weekly with a minimum of 25 hours per week, and will increase during peak periods.

Water Qualifications

• Education: High School Diploma / G.E.D. equivalent preferred.
• Retail Experience: At least 1 year of retail experience is preferred.
• Supervisor / Managerial Experience: No supervisory / management experience required.
• Language: CEFR B2 fluency in English & German (required).
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability / Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Work Ethic
• Omni Channel Services

• Mia Bildung – Abitur/G.E.D.-Äquivalent bevorzugt
• 1 Jahr Erfahrung im Einzelhandel erwünscht
• Erfahrung in der Führungsverantwortung wird nicht vorausgesetzt
• CEFR B2 Fließende Englisch- und Deutschkenntnisse erforderlich
• Erfahrung im Kund*innenservice
• Starke zwischenmenschliche und kommunikative Fähigkeiten
• Modebewusstsein
• Aufgeschlossenheit und Durchsetzungsvermögen
• Anpassungsfähigkeit, Flexibilität und Stresstoleranz
• Innere Antriebskraft und Ehrgeiz
• Multi-Tasking Fähigkeit
• Selbstständiges und problemlösungsorientiertes Denken
• Erfahrung mit Omni Channel Services

What You’ll Get

• Quarterly Sales Incentive Bonus
• Paid time off which can increase with position and seniority
• Merchandise Discount
• Employee assistance program; access to free psychological and behavioral health counseling
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate you for Being YOU

FOLLOW US ON INSTAGRAM @LIFEATANF

Seniority level

Entry level

Employment type

Part-time

Job function

Customer Service

Industries: Retail and Apparel & Fashion dòng 

Abercrombie & Fitch CoNews is an Equal Opportunity employer