Hollister Key Lead, Main Taunus

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. We operate over 750 stores worldwide and a strong e‑commerce presence across multiple brands.

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively and driving performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routine
• Product knowledge and brand awareness
• Business understanding and sales analysis
• Proactive thinking and attention to detail
• Register/point of sales use
• Asset protection
• Visual displays
• System skills
• Work schedule requirements

Availability

Schedule will vary weekly but should expect to work at least 25 hours per week. Required availability on Saturdays, Sundays and certain holidays. During peak timeframes, hours may increase to support business needs.

Qualifications

Education – High School Diploma or G.E.D. equivalent preferred. Retail Experience – At least 1 year of retail experience is preferred. Supervisor/Managerial Experience – Not required. Language – CEFR B2 fluency in English & German required.

Skills & Attributes

• Customer focus
• Communication
• Interpersonal interaction
• Fashion trend knowledge
• Outgoing &assertiveness
• Adaptability/flexibility & stress tolerance
• Poise & ambition
• Multi-tasking
• Applied learning
• Promoting diversity & inclusion
• Work ethic
• Omni channel services

Benefits

• Quarterly Sales Incentive Bonus
• Merchandise discount
• Flexible schedule
• Opportunities for career advancement
• Opportunity to become a brand affiliate
• Training and development
• A global team that celebrates you for being you

Equal Opportunity

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.