HRBP (HR Business Partner) (m/f/d)

Overview

About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals. We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs. What we do: We support more than 60,000 clients and process over 20 million declaration lines each year. From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable. How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains. Why it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving. Why Join Us: At CSG, you will be part of a growing international organization that is improving how customs work gets done.

You will

• Work with experienced customs professionals and technology teams
• Gain exposure to international trade and complex supply chains
• Contribute to services that have a real impact on global commerce

This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.

Purpose of the position

As a HR Business Partner, you will support the HR Director in the strategic and operational management of defined specialist areas. You will act as an interface between employees, managers, and HR, and contribute to the implementation of modern HR strategies.

Tasks & Responsibilities

HR business partnering & consulting

• Supporting managers in all personnel-related issues
• Advising on topics such as working time models, absence management, and employee leadership
• Assisting with labor law issues (in collaboration with the HR Director)
• Acting as a trusted contact person for employees

Operational HR work

• Managing the employee life cycle (onboarding, transfers, development, offboarding)
• Preparing and implementing personnel measures
• Maintaining personnel files and HR systems

Recruiting & Talent Management

• Supporting the recruiting process (coordinating requirements, interviews, selection)
• Participation in personnel development and talent management measures
• Support for onboarding processes

HR projects & processes

• Collaboration in HR projects (e.g., performance management, employee surveys, HR digitization, workplace integration management)
• Support in the further development of HR processes and guidelines
• Preparation of evaluations, reports, and presentations

Job requirements

Technical

• Completed degree in business administration, human resources management, psychology, business law, or similar
• Minimum of 5+ years professional experience in HR
• Basic knowledge of labor law is an advantage
• Confident use of MS Office, ideally experience with HR systems
• Languages: Native German and strong communication skills in English

Personal

• Strong communication and consulting skills
• High willingness to learn and interest in strategic human resources work
• Discretion and trustworthiness
• Structured and independent way of working
• Team spirit and service orientation