Human Resource Manager

Tasks

GOALS OF THE POSITION:
Ensure seamless implementation of HR policies, programs, and initiatives for front-line employees to support organizational objectives and drive employee engagement. Partner with front-line leaders to resolve employee concerns, foster a culture of collaboration, and enhance team productivity. Provide strategic guidance and operational support to meet workforce requirements and enable high-performance front-line teams.

MAIN RESPONSIBILITIES:

1. HR Operations & Compliance:
   • Oversee and manage day-to-day HR operations for front-line employees, ensuring compliance with company policies, local labor laws, and industry standards.
   • Collaborate with line managers to address and resolve employee concerns, grievances, and disciplinary actions in a timely and consistent manner.
   • Maintain accurate employee records and HR data, ensuring confidentiality and data integrity.
2. Talent Management & Workforce Planning:
   • Support recruitment efforts for front-line positions by collaborating with hiring managers to identify staffing needs and ensure timely onboarding of new hires.
   • Partner with line managers to identify training and development opportunities for employees to enhance performance and career growth.
   • Monitor workforce metrics (e.g., turnover, absenteeism) and recommend action plans to address challenges.
3. Employee Engagement & Retention:
   • Foster a positive work environment by promoting employee engagement initiatives tailored to front-line teams.
4. Performance Management:
   • Support front-line managers in implementing the performance appraisal process, ensuring timely and constructive feedback is delivered.
   • Provide coaching and guidance to leaders and employees to address performance gaps and develop improvement plans.
5. Change Management:
   • Support the implementation of HR systems, tools, and initiatives that enhance front-line operations.
6. Leadership Support:
   • Serve as a trusted advisor to front-line managers, providing HR expertise and guidance on employee relations, team dynamics, and best practices.
   • Lead or participate in cross-functional projects that impact front-line teams, ensuring HR’s perspective is represented.

Others:
• Accept other responsibilities as may be assigned by superior according to the need of the Company.
• Create and preserve the most favorable Company image by conducting all functions in the most ethical and fair manner.
• Administer all assigned functions consistent with and in support of the goal of the company.

Job Specific Requirements

Formal Qualifications:
• A degree in HR, Learning and Development, Psychology or similar
• At least 5 years experience in HR Management, preferably supporting front line or operational teams
• Proven track record in managing employee relations, workforce planning and HR program implementation

Job Specifics:
• Strong knowledge of labor laws and HR compliance requirements.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to build trust and maintain strong relationships with employees and leaders.
• Proficient in HR systems and tools (e.g., HRIS, applicant tracking systems)

Qualifications