Information Systems - Open Source Technical Architect

Information Systems - Open Source Technical Architect

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. This role will define the best practice in infrastructure as code at a global scale and shape the infrastructure behind tens of millions of devices running Ubuntu.

Location: Remote in the EMEA region. This is a home-based position with twice-annual travel to company events totaling around 4 weeks per year.

Responsibilities

• Define, get buy-in and implement the holistic vision of a world class internal cloud.
• Setup, maintain and update the technical design roadmap and guidelines for the SREs within IS to improve reliability, resilience, operational scalability and technical scalability.
• Collaborate with and provide the cloud‑ops software development teams with input for roadmap, requirements and prioritization to build a world‑class, highly standardised and automated operation.
• Provide the IS management with input and advice with regards to technology, reliability, resilience and business cases.
• Lead technical choices to implement solutions as self‑service products, ensuring scalable operation.
• Collaborate with product security and operations security to set best practices and mitigate new threats in a timely manner.
• Automate operations for reuse across the world's largest companies, taking into consideration the complexities of distributed systems.
• Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures.
• Analyse incidents and events, establish their root causes, and recommend structural improvements to minimise recurrence.

Qualifications

• Exceptional academic track record from high school and university.
• Undergraduate degree in a technical subject or a compelling narrative about an alternative chosen path.
• Confidence to respectfully speak up, exchange feedback and share ideas without hesitation.
• Track record of exceeding expectations to achieve outstanding results.
• Extensive knowledge of cloud computing concepts, technologies and operation.
• Practical knowledge of Linux networking, routing, firewalls, internet transit and large‑scale/bandwidth networking.
• Experience dealing with significant production outages, incident response and post‑mortems.
• Passion for writing, sharing and maintaining enterprise open‑source software solutions.
• Excellent communication skills in English over email, chat, video, voice and in‑person.
• Familiar and passionate about open‑source, especially Ubuntu or Debian.

Nice‑to‑have skills

• Modern software engineering background (peer review, unit testing, SCM, CI/CD, Agile).
• Hands‑on experience in automatic administration of enterprise Linux servers at scale.

Benefits

• Distributed work environment with twice‑yearly team sprints in person.
• Personal learning and development budget of US$2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Program.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

About Canonical

Canonical is a pioneering technology firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software.

Equal Opportunity Employer

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level: Mid‑Senior level. Employment type: Full‑time.