Information Technology Operations Specialist

German Speaking Senior IT Operations Specialist

1-2 year Project (Initial 3 months the extension) / Berlin Hybrid 50% Onsite / Start ASAP

Must-have language skills

• Proficiency in both speech and writing in English (At least C1)
• Proficiency in both speech and writing in German (At least C1)

Must have skills

• 5-10+ years in IT operations / service delivery / platform operations with demonstrated leadership in mission‑critical environments.
• Release governance in production.
• Expertise with ITSM: Jira Service Management (JSM), Jira, Confluence.
• Experience of core operations processes (incident management, as well as SRE concepts).
• Experience in gathering operational insights from monitoring or observability including SLI/SLA/SLO management and tracking.
• Hand‑on experience in documenting procedures properly and enforcing clear runbooks or playbooks.
• Observability Hands‑on experience with monitoring and logging tools.
• Familiarity with enterprise DevOps toolchains is a plus (GitLab, JFrog.

Preferred Competencies and skills

• Experience operating in regulated / high‑availability industries (banking, telco, public sector, healthcare)
• Experience with SRE practices (SLOs/SLIs, error budgets) and reliability