Infosys BPM Germany

Information Technology Specialist

Stellenbeschreibung:

On-Site Support Specialist

Location

Frankfurt, Germany

About us

Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow!

General Requirements

  • Valid Class B Driver’s License – Mandatory.
  • Willingness to Travel – Up to 4 hours daily to client locations.
  • Language Proficiency – Professional fluency in both German and English (C1 level).
  • Experience – Prior experience in a customer-facing end-user support role (e.g., Helpdesk Technician, Desktop Support Specialist).

Technical Knowledge

  • Familiarity with EUC (End-User Computing) environments.
  • Experience with software and operating system installations and support.
  • Solid understanding of Microsoft products and competing solutions.
  • Problem-Solving Skills – Ability to resolve incidents, fulfill requests, and manage changes within defined SLA guidelines.

Key Responsibilities

  • Maintain applications, operating systems, and PC hardware components.
  • Resolve incidents in accordance with defined Service Level Agreements.
  • Perform software staging, including preparation, installation, and configuration.
  • Handle logistics, manage inventory, and deliver equipment and services.

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Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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Stelleninformationen

  • Veröffentlichungsdatum:

    02 Jan 2026
  • Standort:

    Frankfurt
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt

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